Document Status: "Waiting"

If you've sent a document for multiple signers to sign in a particular order, there may be a situation where the status of the document shows as "waiting".

This status indicates that the document is waiting for a party to sign that is earlier in the order of signing, before it can move forward to other signers, later in the signing order.

You can easily send a reminder, to remind the signer to sign.

In the situation shown below, once the first party signs, then the document will switch from "waiting" to "sent" for the second party.

Screen_Shot_2020-11-11_at_12.47.24_PM.png

If a multi-doc is sent, there will also be the status "waiting" if the second document has not been opened yet.

Screen_Shot_2020-11-13_at_8.34.11_AM.png

 

Was this article helpful?
0 out of 0 found this helpful

Comments

1 comment
  • The link in ' send a reminder,' does not work

    0

Please sign in to leave a comment.