Text doesn't fit in assigned text-box

Sometimes you may experience the input text exceeds the length of the assigned text-box during the signing process. If this is the case, while preparing the document, there is a 'Multiline' option when assigning text-boxes where this can help. To avoid receiving finalized documents where the text may exceed the length of the assigned text-box, we recommend you test this before sending out important documents that require an extended amount of text in particular text-boxes.


1. While preparing the document, click on the document and select the 'Text' field icon. 


2. Select 'Multiline' and then 'Save'.



Your assigned text box will still appear the same if 'Multiline' is or isn't selected, in the prepare document stage.


Once the signer has received the document and filled out the text-box with the text, this is how it will appear.

Multiline text-box



Default text-box



Alternatively, the signer has the ability to adjust the text-box slightly, with the resize icon in the bottom right corner of the text-box. This is to assure that the input text fits within the hardcoded document parameters.




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