Text doesn't fit in assigned text-box

Sometimes you may experience the input text exceeds the length of the assigned text-box during the signing process. If this is the case, while preparing the document, there is a 'Multiline' option when assigning text-boxes where this can help. To avoid receiving finalized documents where the text may exceed the length of the assigned text-box, we recommend you test this before sending out important documents that require an extended amount of text in particular text-boxes.

 

1. While preparing the document, click on the document and select the 'Text' field icon. 

Select_Text_box_edit.png

2. Select 'Multiline' and then 'Save'.

Text_box_Multiline_selected_edit.png

 

Your assigned text box will still appear the same if 'Multiline' is or isn't selected, in the prepare document stage.

Text_box_assigned.PNG

Once the signer has received the document and filled out the text-box with the text, this is how it will appear.

Multiline text-box

Multiline_input_text_box.PNG

 

Default text-box

 Single_input_text_box.PNG

 

Alternatively, the signer has the ability to adjust the text-box slightly, with the resize icon in the bottom right corner of the text-box. This is to assure that the input text fits within the hardcoded document parameters.

 

Adjust_input_text_box_edit.png

 

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