How to change ownership of a team account?
If you would like to change the ownership of a team account or would like someone else to be co-owner of the team can help you if you follow these steps.
1. Make sure the person you want to be the new owner or co-owner is a member of the team.
2. Send an email from the account that is the team owner to firstname.lastname@example.org and add the person you want to transfer ownership to in the CC.
3. Please double-check when sending out the email that you state whether you want this person to be the sole owner of the team or co-owner. Also, share if you want the billing information transferred as well.
What to do when the current owner of the team does not have any access to his email anymore and is unable to submit a ticket.
If this is your situation please submit a ticket.