The teams feature is a great way to work with other SignRequest users, share templates, organize documents, and create a customizable branded workflow.
In order to have access to the teams feature, you will need to be subscribed to a paid SignRequest account (Pro, Business or API).
Teams are created from the "Teams" tab in the dropdown menu on the home page:
Branding and Customization
After you have entered the Team Name and SignRequest Subdomain, click "Create". You will then be able to upload a company logo, change the theme color, and add team members
Adding Team Members
Please note: The Professional Plan is limited to one user, the teams feature for Pro accounts is primarily for branding and document organization purposes. Pro accounts cannot invite other team members.
Business or API Plan:
The primary account owner will be the person to create the teams for their company. Then other users may be invited to teams. To invite other users, first make sure you are logged into the team account by choosing it from the dropdown list:
To invite the user, enter their email address in the field in the member's section as shown here:
Additional Information regarding teams:
The primary account owner will be able to oversee all documents, templates, and users within all of the teams.
It is possible to set other team members as 'owners' (admins) of teams. If you would like to set certain team members to 'team owner/ admin' status, please submit a ticket to the help center.
Team members will only have access to templates and sent documents within the team they are members of.
The same member can be added to multiple teams, and that will only count as one user for the organization.
Team members who have been invited to teams must be logged in under the team account to have access to the paid features. If they are logged in under their Personal account, they will be treated as a Free subscriber. If you are a team member that has been invited to a team, and you are noticing alerts telling you to "upgrade", it is because you are logged in under your personal account. Simply toggle over to the team account to have access to the paid features.
Templates and Documents
Each team account will have its own "My Documents" folder, and its own "Templates" folder. This is to separate different "sent" documents and templates by team.
All members of a team will be able to see all "sent" documents for that team. All team members of a team will also share the templates folder, so they can easily create templates for other team members to use.
Additional help articles regarding teams:
Teams Explained Video: